unable to set up windows email

[Windows email set up]

We have suddenlink cable (used to be Cox), and i had no trouble setting up
the pop3 and smtp account part. when i hit send/receive i keep getting the
Window Security dialog box, asking if the user name and password are correct.
then i get the error messages saying the following:

Account: 'Stan Forrest', Server: 'pop.suddenlink.net', Protocol: POP3,
Server Response: '-ERR a user name MUST be entered', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC91

when i type in the name and password - it gets hung up on "authorizing" and
then the same dialog box comes back again and again.

thanks for all your help

 

[Hal Hostetler [MVP P/I]]

'Tools|Accounts|Email|Properties|Servers tab', do you have a name entered in
the "E-mail username" box?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Guest]

Have you tried contacting Sudddenlink directly via the resources on
their Web site at suddenlink.com or suddenlink.net?

http://www.suddenlink.com/support/how-to/

https://account.suddenlink.net/selfcare/html/outlook-express-settings.html

 

[Robert Bowes V]

I have just gotten my Vista computer set up and downloaded my suddenlink email. If you still don't have yours set up, let me know and I can tell you the settings I have on mine.