Unable to send outgoing messages in Windows email-Vista?

  • Thread starter Thread starter GSJ
  • Start date Start date
G

GSJ

Certain messages will not send. My husband has same computer with Visa and
he has not problem sending. We have checked out settings under accounts and
they are identica. Can you please help? Thank you.
 
If you get an error message when trying to send, right-click on it,
copy, then paste it into a reply here.
 
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Olan Mills Awesomeness', Account:
'incoming.verizon.net', Server: 'outgoing.verizon.net', Protocol: SMTP, Port:
25, Secure(SSL): No, Error Number: 0x800CCC0F
 
This problem is usually caused by an incompatible antivirus program.
Windows Mail is not compatible with most McAfee and Norton
security programs. Those will need to be uninstalled, NOT just disabled.
I suggest that you do a temporary uninstall of your antivirus.
You can always reinstall it if there is no improvement.

If there is improvement, download and install a more
compatible antivirus like:

AVG free edition:
http://free.grisoft.com/doc/5390/us/frt/0?prd=aff
or
Avast free edition:
http://www.avast.com/eng/download-avast-home.html

With either of those, during the install phase you must select custom
install, and then deselect the email scanning option.
 
GSJ said:
Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Olan Mills Awesomeness', Account:
'incoming.verizon.net', Server: 'outgoing.verizon.net', Protocol: SMTP,
Port:
25, Secure(SSL): No, Error Number: 0x800CCC0F


Are you connected to Verizon as your ISP?
Have you followed the instructions on their webpage?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Back
Top