Unable to send attachments

[Richie]

Hi,

I have been trying to attach a file (any type) to my email
and send it. It gets sent and when the recipient receives,
he claims there are no attachment. I checked my sent
folder, the attachment is attached and was sent. I sent
the mail to mysel and the attachment was right there.

Please explain what i should do to solve this problem.

Richie - Thank you!!!

 

[Jocelyn Fiorello [MVP - Outlook]]

I assume you are using Outlook and not Outlook Express...is the recipient of
these e-mails also using Outlook? What format are you sending the messages
in (HTML, Plain Text, Rich Text) and are you using Word as your e-mail
editor?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In

 

[Melissa]

I am having the exact same issue since upgrading my O/S
from ME to XP a week ago. Whether I am attaching photos
or documents, the attachments sometimes are received and
sometimes not. Mostly not. It's very random.

I use Outlook 2000 and the format is set at Rich Text from
when I was using ME. I have never encountered this
attachments problem until the upgrade. Sorry, I'm not
sure what my e-mail editor is.....I would assume it is
Word, however.

Thanks for any feedback you can provide!

Melissa

 

[Jocelyn Fiorello [MVP - Outlook]]

Make sure you use HTML or Plain Text format when sending messages to Outlook
Express users, or users of any other e-mail client besides Outlook. Don't
use Rich Text format, which is proprietary to Outlook and will cause
problems for other recipients, one of which is that they won't get your
attachments. You may also have trouble if you use Word as your e-mail
editor, so try using Outlook's editor and see if that helps.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In