Unable to remove passport information the usual way

[Michel]

Hi,

I've seen numerous postings about removing passport information. The
standard: Go to user accounts, manage passwords etc.
I do see the accounts which i want to remove, but nothing happens when
i click remove. It must be an XP problem i guess or isn't it?

Any suggestions?

Michel

 

[Gary Tsang]

Hi,

Have you made sure that any programs that's using any Passport.net accounts
are closed? Such as MSN Messenger, Windows Messenger, Outlook Express,
Outlook, Internet Explorer and so on before removing the account
information?

 

[Jonathan Kay [MVP]]

Greetings Michel,

Judging by your e-mail address, you're probably using the Dutch version of Windows XP? If
you are, what you're seeing is a bug within the Dutch version and as such, the 'Delete'
button will do nothing and you will not be able to remove these. The only thing you can do
is completely remove all the Passports and prevent any from being saved in the future by
downloading and running this .reg file:
http://messenger.jonathankay.com/downloads/disablenetcreds.reg
Then reboot for the changes to take effect.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com