Unable to open transfered e-mail into conventional files

[gpitman]

I have always transfered e-mail into other files associated with
different projects and have used them for future reference. Recently
I have not been able to open those e-mail files located in those
external (outside Outlook) files and thus cannot retrieve those e-
mails. The e-mail file are still there as a footnote appears
discribing the file date and size but it will not open.
I believe I must have changes some setting but am at a lose as to what
needs to be corrected.
Any suggestions?

 

[Peter Durkee]

What kind of files are they? If PST files, they need to be writable before
Outlook will open them, so if they're on a CD copy them to your C: drive
and/or make sure they aren't read only.

-Peter

 

[K. Orland]

Are the emails saved individually as .msg files or are they contained in a
PST? Where are the files located?

 

[Milly Staples [MVP - Outlook]]

How are you trying to open them? DO you have Google Desktop Search installed? What happens if you uninstall it?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, (e-mail address removed) asked:

| I have always transfered e-mail into other files associated with
| different projects and have used them for future reference. Recently
| I have not been able to open those e-mail files located in those
| external (outside Outlook) files and thus cannot retrieve those e-
| mails. The e-mail file are still there as a footnote appears
| discribing the file date and size but it will not open.
| I believe I must have changes some setting but am at a lose as to what
| needs to be corrected.
| Any suggestions?