Unable to open "My Documents" Directory

[Surinder Sekhri]

A weak ago, while saving my files (scanned photographs)
in "My Documents" directory of Windows XP Home Edition,
my computer would not open this directory any more. When
I click on start, and then MY DOCUMENTS, my documents
file is displayed for a second or two and then the screen
returns to Desktop or sometimes corrupted desktop, with
the note:

Microsoft Windows has experienced an unexpected error. As
a precaution, your active desktop has neen turned off. To
restore the desktop, use the following trouble shooting
tips:

I have tried to cure the problem as follows, however all
my efforts were of no avail.

- Viruses (none found)
- Restored System to previous dates.
- Repaired Operating system (using Reinstallation CD)
- Reinstalled Operating System (using reinstallation CD)

Above efforts were with the help of DELL Customer
Support, who seem to be as puzzled as I am.

In the mean time the problem still persists. I have saved
all my files in the corrupted MY DOCUMENTS directory and
I can work independent of MY DOCUMENTS DIRECTORY.

Please advise, how I can recover from this problem.

Thanks.

Surinder

 

[Mike Brearley]

Try creating a new user with admin rights. Log in on that account and see
if you can access the documents folder from your existing user account
(located under C:\Documents and Settings\username\). If you can, move the
files from there to a different directory, say c:\mytemp. Log back on on
the orginial user account and see if you can access the My Documents
Directory. If you can, move the files back and see what happens.

--
Posted 'as is'. If there are any spelling and/or grammar mistakes, they
were a direct result of my fingers and brain not being synchronized or my
lack of caffeine.

Mike Brearley