Unable to open Inbox after Upgrade to Outlook XP 2002

  • Thread starter Thread starter Frank Fowlkes
  • Start date Start date
F

Frank Fowlkes

I recently upgraded from Outlook 2000 to Outlook XP 2002. However, now I
am unable to view messages in the Inbox. I receive the following error
message when clicking on the Inbox: "Unable to display the folder. Can't
find this file. Make sure the path and file name are correct." What went
wrong here? What do I need to do to correct this problem? Thanks.

Frank
El Paso, Texas
 
Where are you clicking on the Inbox? On the Outlook Bar? The Folder List?
Somewhere else?

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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The Folder list.

Frank
El Paso, Texas



Jocelyn Fiorello said:
Where are you clicking on the Inbox? On the Outlook Bar? The Folder List?
Somewhere else?

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


In
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If the Inbox is part of a .PST file (as opposed to an Exchange mailbox), try
running the Inbox Repair Tool against the file to see if it finds any
errors. Search your drive for a file called scanpst.exe and run it.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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