Unable to open IE

[Simon]

When I attempt to open IE (vers 5.5) (have AOL 9.0 as Net
connection) the status (?) bar (at bottom left which tells
you if document is done or not) flickers
"toolbar2.i-lookup.com." Then after about 30 seconds the IE
window closes. This sounds like a spyware or virus problem
but I already ran Ad-aware and a virus check program on my
Sony VAIO and cleaned suspect files. Anyone know how I can
restore my IE access to normal?

Thanks!

 

[Tony Talmage]

Check Add/Remove Programs (Start > Control Panel > Add/Remove Programs in
classic view) and see if you have an entry for IE 5.5. If you do,
double-click, and it should give you the option to Repair Internet Explorer.
Select the radio button, click the confirmation button, and sit back for a
couple seconds while IE repairs; this basically reinstalls IE (as far as I
know), so hopefully any badness with your current build will be overwritten.

--
Tony Talmage
Web Developer
Graphic Education Corporation
http://www.graphiced.com
(888) 354-6600

 

[Simon]

Thanks Tony, but unfortunately, there is no entry for IE
5.5 on my Add/Remove Programs. I tried to manually delete
the folder from my Programs folder and Windows XP would
not allow it. Then I copied the IE 5.5 folder from
another computer to overwrite this folder and it still
didn't work. Any other suggestions?

Thanks!

 

[Tony Talmage]

Before going any more into the IE thing, you may want to run Spybot Search
and Destroy; you said you've already run AdAware, but I'm pretty sure Spybot
has a more complete dictionary of all the naughties one might pick up from
the 'net. Hopefully you just have some sort of malware that just wasn't
detected by AdAware.

--
Tony Talmage
Web Developer
Graphic Education Corporation
http://www.graphiced.com
(888) 354-6600