Unable to move files or folders!

[Guest]

Hello,

All of a sudden I am unable to move or copy files or folders within My
Documents. When I try to move a file or folder I get the dialogue box with
tree pane with the + infront of all of the choices. The plus signs are not
active to open sub catagories. When I attemp to move just to my documents or
another choice the machine locks up and says that the program is not
responding. Then when I attempt to (x) out of the program I get a dialogue
box to either end the program or cancel to return to windows. When I end the
program it closes everything. At that point I have to restart Windows
totally because my firewall is not longer displayed in the systray. I have
run all of the anti-spyware, anti-malware, spybot search and destroy,
anti-virus programs that I have on my machine to no avail. None of them find
any problems. I would appreciate any input as to how to restore the move
files or folders option. This problem happened all of a sudden.

Thanks in advance.
Jetflow

 

[Maurice N ~ MVP]

Hello Jeff,

Your system has a symptom that points to a very recent MS security update problem.
See my post at Aumha.net
"Problems in Windows Explorer/ Windows shell due to 908531"

http://aumha.net/viewtopic.php?t=19125

Please post back with any questions, and report back on progress.

 

[Guest]

I had a similar problem Jetflow until I removed (control panel>add/remove
programs, tick, show updates) critical update KB908531. I think it will work
for you too.--
Nicholas


Ο χÏήστης "jetflow" έγγÏαψε:

 

[Guest]

Hello Maurice,

You have solved my problem completely with the link to the registry zip file
correction. Thank you! Thank you! Thank you!

Sincerely,

Jetflow

 

[Guest]

Hello Nicholas,

Thank you so much for your suggestion. I did not have to go as far as
removing the security update #KB908351. The registry patch mentioned in
Maurice's answer solved my problem.

Jetflow

 

[Maurice N ~ MVP]

YW. The credit should go to Freudi for highlighting that file.