Unable to login with newly created accounts

[TimT]

I am running Windows Vista Business with SP1 on a HP 6720s laptop.
It is activated and works fine for my login.
It is not in a domain but in a workgroup and only had my user account, the
administrator account and the guest account set up. The last 2 were disabled
by default.
If I create a new account, standard or administrator rights makes no
difference, I am unable to login with that account. Likewise if I enable the
guest or administrator accounts I cannot log into these either.
I can log into any account, existing or new, in safe mode.
I have re-entered my product ID and reactivated Vista, all to no avail.
The error message I receive is as follows:
---Error Message---
Windows Security
The save identity operation could not be successfully completed because the
number of available licenses has been exceeded
---End Error Message---

Any input gratefully received.

Cheers
Tim

 

[Carol in GA]

I'm having the same issue.
When I create the account, it tells me the account cannot be created, then I
try again and it tells me it already exists. so when I try to log onto the
account, it says "logging in" then blinks to "logging out".

Never had this problem before... so I think it's SP1 doing it. Anyone know
how to fix it?

 

[Steven from LA]

I was getting the same error and finally stumbled onto the cause (at least
on my system) and the workaround.

I am using Vista Ultimate (32) SP1 on my HP Pavilion laptop and when I try
to access any other user account (new or old either regular or Admin) on my
laptop I get the following error:

--Error Message---
Windows Security
The save identity operation could not be successfully completed because the
number of available licenses has been exceeded
---End Error Message---

=====
Cause:
=====
The VeriSoft Access Manager software used by the fingerprint scanner is
preventing me from logging onto my PC with other identities.

================
Solution/Work Around:
================
- Right click on the VeriSoft Access Manager icon in the Icon tray and open
'Settings and Options' in the popup menu

- Turn off 'Use VeriSoft to log on to Windows' under 'Select the way users
log on to Window'.

After doing this - I can log onto as any of the other user accounts on my
laptop. If I re-enable the VeriSoft option (to use VeriSoft to log on to
Windows) the problem returns.

- Steven