Unable to install SP2

  • Thread starter Thread starter Carol Smith
  • Start date Start date
C

Carol Smith

The computer with which I am working is unable to complete
the install of SP2. The download is, of course, finished
and the initializing installation has completed. Then I
get the error message "Unable to read or write to the
database." Any ideas what is wrong? and how to fix it?
Thanks,
Carol S.
 
Carol said:
The computer with which I am working is unable to complete
the install of SP2. The download is, of course, finished
and the initializing installation has completed. Then I
get the error message "Unable to read or write to the
database." Any ideas what is wrong? and how to fix it?
Click to expand...
Hi

I have created a batch file that might help out on this problem.

Go to
http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

Look for fixdb.bat under "Error 0x800710D9 Unable to read from
or write to the database". Download and run it.
 
Dear Torgeir,
I, indeed, did see (and copy and print) your prompt reply. Thanks so much.
I have the file ready to use next Wed. when I work with that computer again.
Will let you know how it goes.
Sincerely,
Carol Smith

P.S. I grew up with a Norwegian grandmother and heritage; your response gave
me special pleasure and pride.
 
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