unable to install hp photosmart 3210 on XP

[Guest]

when searching files the windows installation shows an error. states that the
following filesdo not exist or are the incorrect version.
CERTCLAS.inf
USBStor
NTPrint
USBPrint
USB

 

[Alan Morris [MSFT]]

OS version :
XP SP2?

I just want to confirm this is not the Media Center version.

What version are these files?

ntprint.dll on my XP SP2 machine is version 5.1.2600.2180







--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

This is update you that While installing the All-in-One software the plug
and play wizard gets stuck saying that it needs file 'usbccgp.sys' file.
This issue may occur if the Usbccgp.sys file is missing or corrupted. To
resolve this issue perform the following steps:

1. Locate the driver.cab file and open it. Its often found in
c:\windows\driver cache\i386

2. Now in there what you want to do is drag and drop the following files in
the c:\windows\system32\drivers folder.

Usbccgp.sys

Usbhub.sys

Usbintel.sys

Usbohci.sys

Usbport.sys

Usbprint.sys

Usbscan.sys

Usbser.sys

Usbstor.sys

Usbui.dll

These files are the critical files that we will need for the officejet. Once
when this procedure has been completed then what we need to do is to go to
the c:\windows\inf\ folder and right click on the usb.inf file
and select install. By doing this, it activates all those files that we sent
to the drivers folder.

If this doesn't work then you are probably looking at running a system
restore or recovery to fix your OS.