Unable to install any applications on Win XP Home Ed

[Don]

I am unable to install any programs on Win XP Home Edition. When I open any
..exe file I get the following dialog box.

XXXX (name of app) has encountered a problem and needs to close. We are
sorry for the inconvenience. When I click the details it lists: "App
name"xxxx, "App Ver"xxxx, "Mod name"xxxx, "Offset"xxxx (xxxx different for
each app I try to install).

I had only one user (Owner) with administrative privileges setup when
problem first appeared. I then created another user (Test) with admn priv
and I have no problems installing applications when I log in under the Test
user.

Don

 

[CS]

I am unable to install any programs on Win XP Home Edition. When I open any
.exe file I get the following dialog box.

XXXX (name of app) has encountered a problem and needs to close. We are
sorry for the inconvenience. When I click the details it lists: "App
name"xxxx, "App Ver"xxxx, "Mod name"xxxx, "Offset"xxxx (xxxx different for
each app I try to install).

I had only one user (Owner) with administrative privileges setup when
problem first appeared. I then created another user (Test) with admn priv
and I have no problems installing applications when I log in under the Test
user.

Don

You may have a virus. Do a scan with a good AV program that is using
an up to date definition file. Go here for a free AV program:

www.grisoft.com

 

[Don]

CS thanks for the response. I have run eTrust EZ Antivirus with updated
definitions and no virus found. Anyone have any other ideas? TIA

Don

 

[CS]

On Thu, 19 Feb 2004 14:58:25 -0500, "Don"

Hi Don:

OK. If you're sure there are no infections, try this:

http://www.kellys-korner-xp.com/xp_abc.htm

Click on "E" and scroll down to the line that says:
EXE file association fix. Not sure if that will help but it's worth
a try. Good luck.

 

[Don]

CS thanks again for your help. Tried EXE file association fix and didn't
help. Still have my problem. :-( Any other ideas?

Don