Unable To Get Windows Update To Run

[ChildFree23]

This relates to Windows Vista Ultimate 32-bit.

I cannot get Windows Update to start. When I go into Control Panel (classic
view) and double-click on Windows Update, I get the Windows Update screen
but it just hangs there blank. I have to log off of Windows in order to
close the Update screen.

Also, I tried disabling User Account Control and starting Windows Update.
It didn't work -- still hangs with that same blank, white screen.

Can someone help me, or at least point me in the right direction so that I
can help myself?

Thank you,
ChildFree23
childfree23 at earthlink dot net

 

[Mark L. Ferguson]

The Windows Features dialog box is empty in Windows Vista, or you receive an
error message that includes the following code when you try to use Windows
Update 0x80073712: http://support.microsoft.com/kb/931712/en-us

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