Unable to find a hotfix w/o help for Win Explr for A64

  • Thread starter Thread starter Richard
  • Start date Start date
R

Richard

Error msg: My Computer and Windows Explorer unexpectedly
quit when you try to open My Network Places or Shared
Documents in Windows XP. Article 831938 says there is a
hot fix, but I do not know how to locate and use.
 
Richard said:
Error msg: My Computer and Windows Explorer unexpectedly
quit when you try to open My Network Places or Shared
Documents in Windows XP. Article 831938 says there is a
hot fix, but I do not know how to locate and use.
Click to expand...
 
"To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question."

Rocky
 
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