Unable to download application from trusted source ...

[Guest]

Hi,

I am trying to download a free application from a trusted source - but
continually get a Windows security alert saying 'my security settings do not
allow this file to be downloaded'. On inspection it is being treated as a
'restricted zone'? Some weeks back I successfully downloaded the application
to my PC without these messages - so it appears to be something introduced
recenty (possibly as a result of a Windows Update, which I carried out last
week?). I have tried adding the URL to 'Trusted websites' - but to no avail
....
Any idea's what the problem may be - and how do I resolve this ...?

Thx,

Don-

 

[Guest]

delete it from the restricted site as well.

also try tools, internet options, security. under internet either set the
level to a something normal. or click custom scroll down the list to
"downloads" and make sure "file download" is enabled.

 

[Guest]

tiiim,

thanks for the prompt reply. The address (or variant of) does not appear in
the restricted sites list ..... This is what is confusing me : ( There are a
huge list of IP addresses identified, and obviously I cannot be sure that a
particular IP address is matched to the site I am trying to access ....?

Fyi - the application I am trying to download is iTunes.

Thanks again for the help. Would appreciate any further comments you may
have ...

 

[Ramesh, MS-MVP]

Don,

Does this happen to all the sites added to the Trusted Zone? Also, does the
Status bar say "Restricted sites" when you visit the iTunes or other sites?

 

[Guest]

itunes.com = 17.254.3.50

apple.com = 17.254.0.91

check for variants around them. do that before we cont.

 

[Guest]

Ramesh,

Thank you for your note. Actually this is quite interesting:
When I go to www.apple.com I simply get the normal 'internet security zone'.
However once I hit the iPOD/iTunes tab, the security zone changes to
'Restricted'??

Don-

 

[Guest]

hi tiiim,

There are no 17.x.x.x addresses identified at all. The addresses are
predominantly 6x.x.x.x or 2xx.x.x.x??

 

[Guest]

sounds like then you have something wrong in your restricted side then and
you need to find that ip address out then.

 

[Guest]

tiiim,

Actually I may have mislead you slightly (apologies I am not intimately
knowledgeable in thius whole area) ...
The restricted icon appears with the 'eye' in the bottom right hand corner
....The security zone remains as 'internet'. However, I believe I have made
some progrss of sorts (although its still not working : ( ) ..If I click on
the 'eye' it gives me the URL of privacy report identifying a single site
where cookies are blocked. This is:
switch.atdmt.com/action/apple_itunes_download ...
Interestingly, *.atdmt.com IS on the restricted list. I have removed this
but is still does not work?? There are other variations of *.atdmt.xxx ......
Should I remove these also, or is there a more effective way to go around
this ...??

Don-

 

[Guest]

it could be that there first 3 digits maybe something different! can you see
the other digits in the rest of it though?