Unable to display folders in Microsoft Outlook

[Guest]

I have two folders in Microsoft Outlook that contain very important saved
e-mails. For some reason I can't access them, I get the message "Unable to
display the folder. Microsoft Outlook could not access the specified folder
location". What is the problem? I have no trouble accessing other folders
and I have accessed the folders in the past.

 

[Diane Poremsky [MVP]]

is it a pst with folders in it? where are the folders stored?

 

[Jason]

Yes the mails and contacts are stired in PST file only

The Default location is

C:\Documents and Settings\<user name>\Local Settings\Application
Data\Microsoft\Outlook

Try that and let me know

Chetan

 

[Guest]

Jason,

I went to C:\Documents and settings\my name, but there was no Local settings
folder. I find Outlook under C:\Program Files\Microsoft Office\Office 10,
but I don't know how to find the folders or what to do with them. Pardon my
ignorance, I am a novice.

 

[Guest]

Jason,

I also noted today that when I view the Folder List the folders in question
are not there, although they still appear under My Shortcuts. I did not
delete them, so what happened? Is there any way I can recover them? The
only thing I have done recently is install PST Backup.

 

[Jason]

Hello Michael

try to enable your hidden files and folders in My
computer->view->folder options.
Check the option for "Show hidden files and folders"
Apply the changes and then try navigating to the folder and
Let me know

Best of luck
Chetan saini

 

[Guest]

Jason,

I tried this, but it didn't help. I only see these folders under "My
Shortcuts", but not in the Folder List.