unable to connect to any go.microsoft.com links

G

Guest

As the subject says I am unable to load any go.microsoft.com links. I just
received a new Vista Home Premium computer and when I first open Internet
Explorer it tries to open the link
"http://go.microsoft.com/fwlink/?LinkId=76277". It gives me the error
message IE cannot edisplay the webpage. I can open any other sites. This in
turn is making it impossible for Media Center to connect to the Internet to
download guide info or new options or content for my region. Has anyone had
any experience with this issue or have any suggestions? I just spent the
last 4 hours on the phone with Dell and they had nothing. Thanks for the
help.
 
G

Guest

This won't be a great deal of help, but...

[Vista HP, Firefox] FWIW, I clicked your link and got a blank but nice blue
page... there is javascript in the source but nothing shows.

MS recently had a problem with this forum's site (I couldn't post for
several days - nor I suspect could many others... traffic seemed way down) -
I can't help wondering whether something was rolled out across a range of
sites or systems... it's a possibility, though I admit not necessarily likely.
 
D

DP

I just tried it as well and got the blank blue page, but then it defaulted
to my regular home page.
 
G

Guest

From what I have seen that link is supposed to load once to set up certain
settings then not run again. I assume it is a local link meaning my computer
probably is the only one that is able to load it. The only problem is Media
Center uses a go.microsoft.com link to load its guide information and update
its options for the region settings. I dont mind IE always opening to that
page, it is really the guide information I'm after. But I feel that once I
am able to go to that link in IE I will be able to connect to Microsoft to
download my guide info as well. Thanks for the help so far.

DP said:
I just tried it as well and got the blank blue page, but then it defaulted
to my regular home page.


Julian said:
This won't be a great deal of help, but...

[Vista HP, Firefox] FWIW, I clicked your link and got a blank but nice
blue
page... there is javascript in the source but nothing shows.

MS recently had a problem with this forum's site (I couldn't post for
several days - nor I suspect could many others... traffic seemed way
down) -
I can't help wondering whether something was rolled out across a range of
sites or systems... it's a possibility, though I admit not necessarily
likely.
 
D

Diane B

DP said:
I just tried it as well and got the blank blue page, but then it
defaulted to my regular home page.


Julian said:
This won't be a great deal of help, but...

[Vista HP, Firefox] FWIW, I clicked your link and got a blank but nice
blue
page... there is javascript in the source but nothing shows.

MS recently had a problem with this forum's site (I couldn't post for
several days - nor I suspect could many others... traffic seemed way
down) -
I can't help wondering whether something was rolled out across a range of
sites or systems... it's a possibility, though I admit not necessarily
likely.

Mine too but if you click the back button - in the address bar it shows
something like runonce.something - so it appears the link is not valid
Diane
 

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