Ultimate will not install over my Home Premium

[Jim]

I have a full version of Home Premium and have been running it for a year or
more.
I bought Vista Ultimate upgrade. However when I try and install and upgrade
to Premium I get a message saying...

You need a newer version of this software to upgrade.

I am running Vista SP1. It offers to do a clean install, which I do not want.

What does Ultimate want?? It is so vague.

If it is an upgrade it certainly does not need a clean install.

Any help on this?

Jim

 

[Shane Nokes]

The copy of Ultimate that you purchased doesn't have SP1 on the disc right?

If it does it will stated on the disc that SP1 is included.

If the disk doesn't have SP1 then it won't upgrade.

 

[Mike Hall - MVP]

I have a full version of Home Premium and have been running it for a year
or
more.
I bought Vista Ultimate upgrade. However when I try and install and
upgrade
to Premium I get a message saying...

You need a newer version of this software to upgrade.

I am running Vista SP1. It offers to do a clean install, which I do not
want.

What does Ultimate want?? It is so vague.

If it is an upgrade it certainly does not need a clean install.

Any help on this?

Jim

If you are running Vista SP1, and the version of Vista on the DVD is
pre-SP1, it will not upgrade the system. If you have installed SP1 as an
update to your system, you can uninstall it, run the upgrade and then
re-apply SP1..



--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx

 

[Colin Barnhorst]

Uninstall SP1 and then do the upgrade. The message is telling you that the
dvd has a version of Windows older than the one already on the hard drive.
It has to be the same as the one on the hard driver or newer.

 

[Jim]

thank you I will try that.

If you are running Vista SP1, and the version of Vista on the DVD is
pre-SP1, it will not upgrade the system. If you have installed SP1 as an
update to your system, you can uninstall it, run the upgrade and then
re-apply SP1..



--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx

 

[Jim]

I did uninstall Vista SP1 and and tried Ultimate again and it was then able
to upgrade however I ran into another problem. It told me there was a device
problem and I ran ran Vista Update advisor and it told me Vista will not
support my Nvida GeForce 8800 GT. This is strange because my Vista home
premium is running with and it works fine. I did go to the nvida site and
downloaded the lastest Vista drivers for the 8800 GT rebooted and again Vista
update advisor told me Vista will not run with this video card.
So again I am unable to upgrade to Ultimate.
Any ideas on this problem>

Jim

 

[Colin Barnhorst]

The VUA has to have gotten something wrong or the message is not correctly
understood. Make a full image backup (including the MBR) of your VHP
partition and run the upgrade anyway. Unless you are migrating from x86 VHP
to x64 VU, I don't see how the board can not be supported with the current
nVidia driver. If you bought the card separately and the card is branded by
someone other than nVidia (like evga) and it is merely using the nVidia
engine, then be sure the driver comes form the card mfg and not nVidia. If
your computer came with VHP preinstalled, including the card, then get the
driver from the computer mfg.

 

[Jim]

The upgrade will not complete its install. It quits and says it can not
continue ...it gives me no choice. It also says run Upgade advisor so I can
find out where the conflict is and correct before the upgrade will work.

I have no idea what VHP or MBR is. Please dont assume we know these things.

Jim

 

[Jim]

I can send a capture of the message but I dont see where I can add attachments.

Thanks
Jim

 

[Shane Nokes]

VHP is Vista Home Premium
MBR is Master Boot Record

Ignore the update advisor as it's old.

The upgrade should work fine if you just install it.

 

[Jim]

The Ultimate update/install dumps out. It will not continue.
Thats the problem.
I would continue the update/install if I could.

It says it can not continue and begins the roll back.

Jim

 

[Colin Barnhorst]

An Antivirus program can prevent the installer from writing needed registry
entries. The result would be a rollback as you describe. Uninstall the AV.
If it is the problem, merely turning it off only stops the scanner but does
not stop the protection of the registry. Alternatively, and better, is to
try the upgrade in a clean boot mode which would not require uninstalling
any third party stuff.

http://support.microsoft.com/default.aspx/kb/331796