TRYING TO REMOVE PROGRAMS

R

Ramesh [MVP]

The install.log/uninstall.log usually contains the uninstallation information about a program. When you remove a program from Add/Remove Programs, the log files come into play and remove the corresponding software entries from the registry and the files in the hard disk.

If the LOG files are missing, you may need to reinstall the application again (in the same path) and then try a clean uninstall again. In some cases, the application might be removed, but the entries may still exist in the Add/Remove Programs applet. Orphaned entries are usually a result of a system restore rollback operation.
 
S

Sharon F

The install.log/uninstall.log usually contains the uninstallation
information about a program. When you remove a program from Add/Remove
Programs, the log files come into play and remove the corresponding
software entries from the registry and the files in the hard disk.

If the LOG files are missing, you may need to reinstall the application
again (in the same path) and then try a clean uninstall again. In some
cases, the application might be removed, but the entries may still exist
in the Add/Remove Programs applet. Orphaned entries are usually a result
of a system restore rollback operation.
Click to expand...

Just a tag on to Ramesh's post....

One of my all time gripes about some of the "clean-up" programs is that
they list uninstall and install logs as "unnecessary files" and recommend
their deletion. Following that advice is often the cause of users finding
themselves in the OP's position - unable to uninstall, upgrade or reinstall
a particular program. I wish the folks that put out these program's would
rethink that recommendation or at least provide more information to the
user about possible ramifications.
 
R

Ramesh [MVP]

Thanks, Sharon. But, the software mentioned in the note caused no problems for me so far. I too agree that some cleanup programs cause damage to the files/registry and turnout to be a problem. Y'day Kelly told she had some feedback that the software in the 'note' created problems [deleted the Accessories list in Start Menu]. I will test it with v4.0 and add a note to my page if necessary.

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-----------------------------------------
MyDoom (A,B) and DoomJuice.A Worm Removal Tool:
http://www.microsoft.com/downloads/...e4-3d50-464d-a26c-9c287f8a08c5&DisplayLang=en
-----------------------------------------


The install.log/uninstall.log usually contains the uninstallation
information about a program. When you remove a program from Add/Remove
Programs, the log files come into play and remove the corresponding
software entries from the registry and the files in the hard disk.

If the LOG files are missing, you may need to reinstall the application
again (in the same path) and then try a clean uninstall again. In some
cases, the application might be removed, but the entries may still exist
in the Add/Remove Programs applet. Orphaned entries are usually a result
of a system restore rollback operation.
Click to expand...

Just a tag on to Ramesh's post....

One of my all time gripes about some of the "clean-up" programs is that
they list uninstall and install logs as "unnecessary files" and recommend
their deletion. Following that advice is often the cause of users finding
themselves in the OP's position - unable to uninstall, upgrade or reinstall
a particular program. I wish the folks that put out these program's would
rethink that recommendation or at least provide more information to the
user about possible ramifications.
 
S

Sharon F

Thanks, Sharon. But, the software mentioned in the note caused no
problems for me so far. I too agree that some cleanup programs cause
damage to the files/registry and turnout to be a problem. Y'day Kelly
told she had some feedback that the software in the 'note' created
problems [deleted the Accessories list in Start Menu]. I will test it
with v4.0 and add a note to my page if necessary.
Click to expand...

Sorry, Ramesh. Must not have been clear in what I wrote. I wasn't referring
to any particular program. Just ranting in general about cleanup programs
that induce users to delete those files. :)
 
R

Ramesh [MVP]

No problem Sharon :blush:)

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-----------------------------------------


Thanks, Sharon. But, the software mentioned in the note caused no
problems for me so far. I too agree that some cleanup programs cause
damage to the files/registry and turnout to be a problem. Y'day Kelly
told she had some feedback that the software in the 'note' created
problems [deleted the Accessories list in Start Menu]. I will test it
with v4.0 and add a note to my page if necessary.
Click to expand...

Sorry, Ramesh. Must not have been clear in what I wrote. I wasn't referring
to any particular program. Just ranting in general about cleanup programs
that induce users to delete those files. :)
 

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