trying to install a web cam

[Guest]

I have this Dynex web cam and it says its for windows XP right on the box. I
downloaded the software (CD) but when I plyg the cam into the USB port, i get
this message "cannot install the device. CIP single chip. The class
installer wont allow this devise to upgrade or install."

HELP!!! any advice willl help me at this point.

 

[Sunny]

I have this Dynex web cam and it says its for windows XP right on the box. I
downloaded the software (CD) but when I plyg the cam into the USB port, i get
this message "cannot install the device. CIP single chip. The class
installer wont allow this devise to upgrade or install."

HELP!!! any advice willl help me at this point.

A friend brought his PC to me the other day because his IBM webcam
didn't work after he installed it according to the instructions on the
box, which involved using a CD supplied with the webcam. Sounds like a
similar situation to yours.

I opened Device Manager, which had a yellow question mark against the
webcam. I told Windows to re-install the drivers, it asked for the CD,
then the webcam worked.

As far as I can tell, the IBM installer did not install the drivers
correctly, but when Windows re-installed the same drivers, they worked.
Perhaps re-installing the drivers using Device Manager will work for you
too.

Sunny

 

[Thomas Wendell]

Usually (with USB devices) you install the software before you connect the
device. It will tell when you can connect the device..



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