Trying to get a "Restricted" Hotfix

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

I am trying to obtain the hotfix outlined in kb811789. I have tried calling
the 1-800-642-7676 to get this and was told to log onto the website. I do not
see where to log onto the website and then I was put on hold. After 10mins. I
hung up. Where do I go or who do I call to try to get this HotFix. I have a
user that has been experiencing this problem for the past month and I would
like to see if htis fix resolves the problem.
 
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of
Microsoft Product Support Services telephone numbers and information about
support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| I am trying to obtain the hotfix outlined in kb811789. I have tried calling
| the 1-800-642-7676 to get this and was told to log onto the website. I do not
| see where to log onto the website and then I was put on hold. After 10mins. I
| hung up. Where do I go or who do I call to try to get this HotFix. I have a
| user that has been experiencing this problem for the past month and I would
| like to see if htis fix resolves the problem.
 
looks like its still in testing. The OP needs to call back and verify that
hotfix is intended for thier issue and then MS can send a URL and log in
information to obtain the hotfix.


--
Manny Borges
MCSE NT4-2003 (+ Security)
MCT, Certified Cheese Master

There are 10 kinds of people in the world. Those who do understand binary
and those who don't.
 
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