Trying to delete file in DOS window mssg failed cyclic redundancy check

[carloshouse01]

I have tried to delete a folder that is supposively 0 kb. I get the
message, cannot delete, directory not empty. I've tried and read many
things. On the DOS window, I typed del "\\?\C:\Program
Files\Symantec\stupidfile" and I got the message Data error <cyclic
redundancy check> I've tried to open the folder and I get the message
that the disk in drive C needs to be reformatted-Do you want to
reformat?. Furthermore, if I just hover over this folder, my hard
drive makes this redundant noise where it stalls, runs, stalls, then
runs normally. This is all happening on my laptop. I've tried to
delete it in safe mode under administrator. I really don't know what
I'm doing. Originally this started when I would turn on my computer.
Somehow I figured out that this noise was due to a file on my Symantec
folder. I tried to uninstall it, and the uninstall would not work. I
deleted the files, but of course I could not delete this one. I
renamed it stupidfile in an attempt to see if this would help me
deleted. Another strange thing is that if I try to right click
anything, or if I try to delete anything, symantec tries to install
itself, but it fails, and it fails to delete saying that Windows cannot
find ccApp.exe. I've searched symantec. they have software, but it
tells me to uninstall symantec first, which cant be done.

In summary, I cant delete a folder and I cant unistall norton antivirus
2005, and everytime I right click or delete, symantec tries to install
itself, but it fails.

Can anyone offer suggestions?

Carlos

 

[Pegasus \(MVP\)]

I have tried to delete a folder that is supposively 0 kb. I get the
message, cannot delete, directory not empty. I've tried and read many
things. On the DOS window, I typed del "\\?\C:\Program
Files\Symantec\stupidfile" and I got the message Data error <cyclic
redundancy check> I've tried to open the folder and I get the message
that the disk in drive C needs to be reformatted-Do you want to
reformat?. Furthermore, if I just hover over this folder, my hard
drive makes this redundant noise where it stalls, runs, stalls, then
runs normally. This is all happening on my laptop. I've tried to
delete it in safe mode under administrator. I really don't know what
I'm doing. Originally this started when I would turn on my computer.
Somehow I figured out that this noise was due to a file on my Symantec
folder. I tried to uninstall it, and the uninstall would not work. I
deleted the files, but of course I could not delete this one. I
renamed it stupidfile in an attempt to see if this would help me
deleted. Another strange thing is that if I try to right click
anything, or if I try to delete anything, symantec tries to install
itself, but it fails, and it fails to delete saying that Windows cannot
find ccApp.exe. I've searched symantec. they have software, but it
tells me to uninstall symantec first, which cant be done.

In summary, I cant delete a folder and I cant unistall norton antivirus
2005, and everytime I right click or delete, symantec tries to install
itself, but it fails.

Can anyone offer suggestions?

Carlos

If you get a CRC (cyclic redundancy check) then you have some
bad clusters on your disk. Save all your important files while you
can, then run this command from a Command Prompt (which you
call DOS even though it is not - DOS is an operating system).

chkdsk /f /r

Depending on the results you may have to replace your disk.

 

[carloshouse01]

Thank you.

after running this command, I was able to successfully delete the file.