Trying to access online bank account

[chris casartelli]

Unable to access my online bank account,Have been given a new access code by
the nabks helpdesk,only it seems to have retained the original access
code.How do i clear this (ps ime a computer thiggy,using Windows xp home and
Internet explorer 6...Cheers Dan Black

 

[Shenan Stanley]

Unable to access my online bank account,Have been given a new access
code by the nabks helpdesk,only it seems to have retained the
original access code.How do i clear this (ps ime a computer
thiggy,using Windows xp home and Internet explorer 6...Cheers Dan

That's between you and your bank.

If you have a current version of Internet Explorer and have 128 bit
encryption turned on (is by default) and your network/ISP allows such
traffic and you have changed your password with your bank technical
support - then you should be able to connect. If you cannot - you have to
again contact the bank technical support and figure out what is going wrong.

 

[Dennis Marks]

You should be able to type the new password in and it will be retained. You
can try "tools/internet options/content/auto complete/clear passwords".

 

[Shenan Stanley]

Unable to access my online bank account,Have been given a new access
code by the nabks helpdesk,only it seems to have retained the
original access code.How do i clear this (ps ime a computer
thiggy,using Windows xp home and Internet explorer 6...Cheers Dan

That's between you and your bank.

If you have a current version of Internet Explorer and have 128 bit
encryption turned on (is by default) and your network/ISP allows such
traffic and you have changed your password with your bank technical
support - then you should be able to connect. If you cannot - you
have to again contact the bank technical support and figure out what
is going wrong.

You should be able to type the new password in and it will be
retained. You can try "tools/internet options/content/auto
complete/clear passwords".

Dennis,

Nice approach. I didn't get that originally out of their post. Could be
they have the password remembered.. Although I would have assumed when it
came up and asked, they would have retyped the password.

Something else they can try to make the computer "forget" the old password..

Start --> RUN

control userpasswords2

OK.

Then select the "Advanced" tab.
Click on the "Manage Passwords" button.
Remove the appropriate password entry (or all of them) and then close that
window and exit out of the rest.
Reboot for good measure.

 

[Dennis Marks]

Dennis,

Nice approach. I didn't get that originally out of their post. Could be
they have the password remembered.. Although I would have assumed when it
came up and asked, they would have retyped the password.

Something else they can try to make the computer "forget" the old
password..

Start --> RUN

control userpasswords2

OK.

Then select the "Advanced" tab.
Click on the "Manage Passwords" button.
Remove the appropriate password entry (or all of them) and then close that
window and exit out of the rest.
Reboot for good measure.

Shenan, I tried the control userpasswords2 and it only shows entries for the
Microsoft Net Passport. Dennis.