Trying in vain to locate a post ###

[Guest]

Have been trying to locate a post in this forum for the past two hours.
Tried a search for "password+login+username+restart...", all in vain.
Maybe "you" recall this post: (approx ? dated 19-22 Aug)
The user had a problem with WinXp, trying to login with his account and
password. Although the password was correct, he was unable to login until
he rebooted again. A friend of mine has a similar problem and I need to see
the answers to this post.
I appreciate all this is very vague, but there are people out there who have
magificent memories - maybe someone did a mental "printscreen".

 

[Steve N.]

Hi Steve: thanks for joining in. For the little details I have, see my
previous post above yours.

What type of keyboard does friend have, USB or PS/2? Is caps lock and
num lock off or on?

Steve

 

[Guest]

Have managed to talk to my pal on the phone:
Keyboard PS/2
Caps lock OFF
Num Key ON

 

[Guest]

My pal phoned and managed a few answers from him.

Does it do this for any and every account on the system? * Yes, even the Guest account.
(Create another if you have to.) * Happens on new account
Using the welcome screen or Classic Logon screen?

* Tried both with the same recurring problem

- Does it do this when booting into Safe Mode?

* forgot to ask him this: will suggest next time

- When he formatted, did he bring anything over from the old install

like using FAST to export his profile and then import it.
* Yes, he did save his profile settings before the format.

- Right after the install was done, were the symptoms evident - or

was it some time in the future?
* After format, all login accounts were OK: the problem resurfaced after some
time.

- You said "SP1", any reason this is not an SP2 system yet?

* Hasn't access to the internet most of the time, and reluctant to keep up
with Updates - can't convince him otherwise. (I have the SP2 on CD sent
to me from Microsoft)

He wrote down the specific error message displayed:
"The system could not log you on.
The server authenticating you reported an error (0x00000BB)"