troubleshoot

[Sheena Goel]

Hi,

I have a 3rd party s/w which,when I uninstall leaves some
registry entry and it is creating problem.

I want that the registry entry be removed completely when
I uninstall.

what could be the problem and how to get a permanent
solution as have also tried the following :

delete the registry entry and then again install the
program and then uninstall it. again, the registry entry
for the program is maintained.

Thanks in advance

Regards,
Sheena

 

[Bob I]

Yes the "uninstaller" the program has is poorly written, please complain
to the vendor of the 3rd party software to fix the "uninstall" instructions.

 

[Bob I]

Yes the "uninstaller" the program has is poorly written, please complain
to the vendor of the 3rd party software to fix the "uninstall" instructions.

 

[Dave Patrick]

What specifically is the problem it causes?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| Hi,
|
| I have a 3rd party s/w which,when I uninstall leaves some
| registry entry and it is creating problem.
|
| I want that the registry entry be removed completely when
| I uninstall.
|
| what could be the problem and how to get a permanent
| solution as have also tried the following :
|
| delete the registry entry and then again install the
| program and then uninstall it. again, the registry entry
| for the program is maintained.
|
| Thanks in advance
|
| Regards,
| Sheena

 

[Dave Patrick]

What specifically is the problem it causes?

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect


:
| Hi,
|
| I have a 3rd party s/w which,when I uninstall leaves some
| registry entry and it is creating problem.
|
| I want that the registry entry be removed completely when
| I uninstall.
|
| what could be the problem and how to get a permanent
| solution as have also tried the following :
|
| delete the registry entry and then again install the
| program and then uninstall it. again, the registry entry
| for the program is maintained.
|
| Thanks in advance
|
| Regards,
| Sheena

 

[Marin Marinov]

<snip>
Sheena, you can repackage the product installation with a third-party
product and these should give you the option of totally removing the
software with no trace left. I have used SMS Installer for this kinds of
things, though I imagine InstallShield Admin Studion and the like also
provide such options. You might also take a look at Windows Installer
Light Edition on the Win2K CD: VALUEADD\...\WINSTLE (can't recall full
path).

HTH

--
Cheers,
Marin Marinov
MCT,MCSE 2003,MCSE:Security 2003
-
This posting is provided "AS IS" with no warranties, and confers no
rights.

 

[Marin Marinov]

<snip>
Sheena, you can repackage the product installation with a third-party
product and these should give you the option of totally removing the
software with no trace left. I have used SMS Installer for this kinds of
things, though I imagine InstallShield Admin Studion and the like also
provide such options. You might also take a look at Windows Installer
Light Edition on the Win2K CD: VALUEADD\...\WINSTLE (can't recall full
path).

HTH

--
Cheers,
Marin Marinov
MCT,MCSE 2003,MCSE:Security 2003
-
This posting is provided "AS IS" with no warranties, and confers no
rights.