Trouble printing

[Guest]

i have trouble printing with my printerCANON MPC 190. I"ll used all steps
from help section but it's doesnt work.
After print it display this;
" unable to communicate with the device and Please start 'MPService' from
the service applet in this control panel . Then please right clik on the
status monitor to reconnect and try again"


so,please give me an idea to solve this problem.
Thank You.

 

[Alan Morris [MSFT]]

this sounds like the XP SP2 TCP/IP loopback problem. Did you pickup the
latest driver at Canon's website. They changed the configuration of the
mpservice.

There is also a tcpip.sys hotfix from Microsoft, but reconfiguring the
mpservice is the easier solution.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

iam having printing over laps smears (e-mail address removed)

this sounds like the XP SP2 TCP/IP loopback problem. Did you pickup the
latest driver at Canon's website. They changed the configuration of the
mpservice.

There is also a tcpip.sys hotfix from Microsoft, but reconfiguring the
mpservice is the easier solution.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

i have trouble printing with my printerCANON MPC 190. I"ll used all steps
from help section but it's doesnt work.
After print it display this;
" unable to communicate with the device and Please start 'MPService' from
the service applet in this control panel . Then please right clik on the
status monitor to reconnect and try again"


so,please give me an idea to solve this problem.
Thank You.

 

[Alan Morris [MSFT]]

hardware issue

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

iam having printing over laps smears (e-mail address removed)

this sounds like the XP SP2 TCP/IP loopback problem. Did you pickup the
latest driver at Canon's website. They changed the configuration of the
mpservice.

There is also a tcpip.sys hotfix from Microsoft, but reconfiguring the
mpservice is the easier solution.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

i have trouble printing with my printerCANON MPC 190. I"ll used all
steps
from help section but it's doesnt work.
After print it display this;
" unable to communicate with the device and Please start 'MPService'
from
the service applet in this control panel . Then please right clik on
the
status monitor to reconnect and try again"


so,please give me an idea to solve this problem.
Thank You.