Trouble opening any document

[Jay Weedon]

Hi folks,

My computer has recently developed 2 problems opening documents into
MS Word 2003:

1. If I double-click a .doc file from file manager it takes literally
minutes for Word to start, and then more time after that for the
document to appear. (But if I open Word via the Start menu the program
starts up right away.) Same issue for other MS Office applications.

2. Documents open as a gray-colored "document object" instead of as a
regular document.

Any hints much appreciated,

JW

 

[Dawn Crosier, MVP]

I know that this article refers to Office XP - but it is also relevant to
Office 2003.
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=109

The other thing to check are your add-ins:
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=282

Good Luck

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

This message was posted to a newsgroup, Please post replies and questions
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[Jay Weedon]

I know that this article refers to Office XP - but it is also relevant to
Office 2003.
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=109

The other thing to check are your add-ins:
http://pubs.logicalexpressions.com/Pub0009/LPMArticle.asp?ID=282

Good Luck

Many thanks for your response Dawn. I do have NAV installed, but
cannot disable it (it's controlled from an institutional server) and
there's no file officeav.dll on my local machine.

The diagnostics in the add-in help page focus on the problem where you
can't start Word without an error occurring. I have no such problem -
if I start Word from the Start menu it cranks up right away. The issue
that I'm having is to do with double-clicking a .doc file - Word takes
literally minutes to start when I do this, regardless of which
document it is. Same problem for Excel.

JW

 

[Dawn Crosier, MVP]

Make sure you have cleaned out all your Temp files. That can bog things
down quite a bit.

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

This message was posted to a newsgroup, Please post replies and questions
to the group so that others can learn as well.