Trouble e-mailing from certain locations

[GB]

There are some locations from which I am unable to send e-mail in Microsoft
Office Outlook. The internet connection is solid. I receive e-mail properly.
But it won't send. My house and a particular coffee shop are examples of
places where I can't send. It sends fine other places, but not those two.

Any ideas?

 

[John Blessing]

Smtp servers require you to be authenticated in some way-either by e.g.
connecting to your ISP's network or supplying a username/password -
otherwise any spammer could use anyone's smtp server to send spam

Ask your ISP about sending email when not connected to them, or get a google
mail account and use their smtp server (which does use a username/password
for authentication)

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses
http://www.room-booking-software.com - Schedule rooms & equipment bookings
for your meeting/class over the web.
http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace,
send newsletters

 

[GB]

Thanks, John. I probably should've included that when I click "Test Account
Settings," I get a notice saying, "The specified server was found, but there
was no response from the server." Then it tells me to verify that the port
and SSL information are correct.

In fact, I can send e-mail with other accounts out of Office Outlook, but
not with one in particular, which happens to be the one I use most often.

I'm hesitant to change anything because it works almost everywhere.

 

[John Blessing]

Thanks, John. I probably should've included that when I click "Test
Account
Settings," I get a notice saying, "The specified server was found, but
there
was no response from the server." Then it tells me to verify that the port
and SSL information are correct.

In fact, I can send e-mail with other accounts out of Office Outlook, but
not with one in particular, which happens to be the one I use most often.

I'm hesitant to change anything because it works almost everywhere.

Nothing you have said so far dissuades me from my original statement. You
need to be authorised on the smtp server that this account is trying to send
from.

If you have one account that can send email regardless of where you are,
then change the smtp server info of the problem account to the values used
by the account that works.

Of course, if you are not willing to change anything, nothing will change.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software priced to suit all
businesses
http://www.room-booking-software.com - Schedule rooms & equipment bookings
for your meeting/class over the web.
http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace,
send newsletters