Trojan.Startup.Nameshifter

[William]

I ran Microsoft anti Spyware, and it found this
virus....about 200,000 signatures..and climbing. It's
been running since 10:00 this morning and it's 5:00 now.
It just keeps adding to the signatures. Is it a glitch,
or is it really cleaning up 200,000+ viruses

 

[Engel]

Steps to take if you have spyware that is not removed by
Microsoft Windows
AntiSpyware (beta)
1) Open up AntiSpyware
2) Click Tools at the top
3) Click "Submit a Suspected Spyware Report"
4) Fill out the form with as much detail so we can analyze
quickly

By doing these steps before trying something new, you make
the product better.

Thanks again for testing the beta!!!!

Generally, in a case where the item is identified, but not
properly removed, the next steps are:

1) update both Microsoft Antispyware and your antivirus
application.
2) restart in safe mode by pressing the F8 function key
before the first Windows screen appears at startup.
3) do full deep scans with Microsoft Antispyware. Repeat
scanning until a complete scan comes through clean. Ditto
with the antivirus.

This isn't guaranteed, but it works for a great many items
that at first appear not to be cleaned in normal mode.

 

[Guest]

I am having the same problem. Seems like this software
is a joke. Trojan.startup.nameshifter.bn and it just
keeps going and going and going and never stops. I guess
I am forced to use another spyware program cause I can't
do jack with this one because microsoft offers no support
for it and it seems buggy because of this problem. I
hope someone else who has had this problem will post a
solution or confirm that it does indeed seem to be a bug
in the program.