Mike Burgess said:
H,
There are still several important Registry entries that need to be reset.
Also several other files need to be deleted, etc.
http://securityresponse.symantec.com/avcenter/venc/data/trojan.qhosts.html
Follow the "Manual Method" from the above ......
I think the whole thing is a little strange. My NAV never picked up a
trojan. I fixed it by finding the hosts files and deleting them myself. I
went back to use the qhosts fix on the Symantec website and it couldn't find
any evidence of qhosts. I manually went through all the registry entries
they mentioned and I did not find the settings they said to delete. The
Symantec website above says the qhosts file will likely be in C:\Windows,
which for most of us it has not been. Is there a chance many of us have had
perhaps a variant of qhosts and not the exact infection they discuss on this
website?
I bring this up because many people are not having success with the many
programs and fixes being posted, but rather can only fix the problem with a
manual deletion of the qhosts file. My personal concern is that I haven't
fully cleaned this off my computer, even though the search engines are
working; however, again, my spybot and antivirus programs aren't finding
anything.
m