Tried solving this error for ages - sending' reported error (0x800CCCOF)

[Mog]

Hi,

I have encountered this problem within the last month much to my annoyance.
After speaking to everyone possible e.g. ISP and E-mail hosting company, IT
friends no-one can solve it. Oh i have a pop 3 account.

To hopefully move things along quicker i have tried the following:

1) I have deleted all e-mail accounts and re-entered them with SMTP
authentication ticked every time.
2) My e-mail account has been set up on another computer and sending e-mail
is fine.
3) I have re-set my computer to factory settings and re-installed Microsoft
Office and tried setting up my e-mail account again to no avail.
4) Deleted all anti virus software as had 'Norton' installed which i've heard
can effect this sort of thing, especially if it conflicts with other software.

5) Tried using Outlook Express but have the same problem
6) There are probably more but cant remember now!!!!!
7) Oh yes trawled the internet for a solution and found nothing i havn't
tried.

PLEASE help me as this is a business e-mail and although i can use webmail i
do not have all the other stuff contained in Outlook.

I have not tried setting up another e-mail account (not outlook) but dont
really want to unless i have to.

All help greatly appreciated,

Ian

 

[Mog via OfficeKB.com]

Can Anybody please help me with the this problem?

I will be very grateful!

 

[Brian Tillman]

I have encountered this problem within the last month much to my
annoyance. After speaking to everyone possible e.g. ISP and E-mail
hosting company, IT friends no-one can solve it. Oh i have a pop 3
account.

To hopefully move things along quicker i have tried the following:

Two things to try. First, open a command prompt window and use TELNET to
see if you can connect to your SMTP server.

C:\> telnet yoursmtpserver 25

You should see a connection acknowledgement like this:

220 Yoursmtpserver (Version 99999) ESMTP server ready at Fri, 9 Dec 2005
13:08:42 -0500

Now try to start an SMTP session

helo yourpcname

You should see an ack like this:

250 yoursmtpserver

Type "quit" and press Enter to disconnect.

If the above is what you see, then Outlook should be able to access your
SMTP server. So, enable diagnostic logging
(http://support.microsoft.com/?id=300479) and see if anything unusual
appears in the log after you perform a send/receive. If you can't
understand what it shows, post the contents here and someone should be able
to decypher it.