Transferring contacts and personal folders between computers

[Guest]

I am trying to move my Outlook personal folders and contacts from my work
laptop to my home PC. I used the export command to generate .pst files which
I moved over to my home PC. When I try to "open" the files I get the
following message: "...is not compatible with this version of the Personal
Folders information service. Contact your administrator." My laptop is
running Outlook 2003 SP2 and my home PC is running Outlook 2002 SP3. Is
there any hope of making this work? If so how? Thanks.

 

[Gordon]

I am trying to move my Outlook personal folders and contacts from my work
laptop to my home PC. I used the export command to generate .pst files
which
I moved over to my home PC. When I try to "open" the files I get the
following message: "...is not compatible with this version of the Personal
Folders information service. Contact your administrator." My laptop is
running Outlook 2003 SP2 and my home PC is running Outlook 2002 SP3. Is
there any hope of making this work? If so how? Thanks.

Where are these pst files that you are trying to open? If they are on a CD
then you need to copy them to your HD and remove any "Read-Only" attribute
before Outlook will open them.

 

[Guest]

Files are in my .../Application Data/Microsoft/Outlook directory on my hard
drive.

 

[Gordon]

Files are in my .../Application Data/Microsoft/Outlook directory on my
hard drive.

OK - you should never overwrite the pst file that Outlook created - I
presume that that is what happened? I suggest that you move them out of
that folder, and create a new Outlook Profile (Control Panel-Mail-Show
Profile - I think, I'm not on Windows at the moment). then open the new
Outlook Profile and then do File-Open-Outlook Data File and see what
happens.