Tracking option

H

hyfyin

There was an tracking icon on sent mails to track the messages earlier but
when our administrator moved the exchange server from 2003 to 2007 it is no
more available. i am using outlook 2007 and i have enabled tracking option
but tracking doesn't appear on sent mail.
any ideas?
thanks
 
H

hyfyin

yes, i get the responses.(rrs) but i want to know why tracking icon is
missing from sent mail to see who all have opened the message.
thanks

Diane Poremsky said:
Are you getting responses back? Are they processing?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


hyfyin said:
There was an tracking icon on sent mails to track the messages earlier but
when our administrator moved the exchange server from 2003 to 2007 it is
no
more available. i am using outlook 2007 and i have enabled tracking option
but tracking doesn't appear on sent mail.
any ideas?
thanks
 
D

Diane Poremsky [MVP]

The icon only shows up if the responses are processed (and the original is
in the sent folder).

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


hyfyin said:
yes, i get the responses.(rrs) but i want to know why tracking icon is
missing from sent mail to see who all have opened the message.
thanks

Diane Poremsky said:
Are you getting responses back? Are they processing?


--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


hyfyin said:
There was an tracking icon on sent mails to track the messages earlier
but
when our administrator moved the exchange server from 2003 to 2007 it
is
no
more available. i am using outlook 2007 and i have enabled tracking
option
but tracking doesn't appear on sent mail.
any ideas?
thanks
 

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