Tracking - never send a response

  • Thread starter Thread starter Evelyn
  • Start date Start date
E

Evelyn

I opt for "Never send a response" in tracking options, but the receiver gets
a read receipt. How can this happen (OL2007)?
 
I opt for "Never send a response" in tracking options, but the receiver
gets
a read receipt. How can this happen (OL2007)?
Click to expand...

Are you sure it's a read receipt and not a "not read" receipt? What type of
account? External or internal recipient?
 
Thank you Brian:
The receipt is a read receipt (not a “Not read†or “Deleted without being
read†receipt) from an internal source that elected NOT to send any receipts.
The source verified that his selection did not change. However, I’m getting
read receipts since 24 hours without any knowingly changing any setting in
Outlook. We are using Exchange Server 2007 (no settings changed there either).
 
The receipt is a read receipt (not a “Not read†or “Deleted without being
read†receipt) from an internal source that elected NOT to send any
receipts.
The source verified that his selection did not change. However, I’m
getting
read receipts since 24 hours without any knowingly changing any setting in
Outlook. We are using Exchange Server 2007 (no settings changed there
either).
Click to expand...

There's some evidence that a recent update may have modified the behaviour
of Outlook that causes it to ignore the "don't send" option the case of
unread messages being deleted. There is also some evidence that Microsoft
is aware of the problem.
 
Brian Tillman said:
There's some evidence that a recent update may have modified the behaviour
of Outlook that causes it to ignore the "don't send" option the case of
unread messages being deleted. There is also some evidence that Microsoft
is aware of the problem.
Click to expand...
Thank you Brian, anything I can do to change the behaviour?
 
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