S
Sandra Clemmson
Is there a contact at Microsoft that will let you trace a registered XP
computer that was stolen?
computer that was stolen?
Jeff said:Not sure, but if your computer was stolen the hard drive will most likely be
wiped clean by the thief erasing the XP software.
Intel had what's called a Intel PSN (processor serial number). This
essentially allowed someone to theoretically track the habits of a user to
that particular computer. This PSN was turned off due to privacy issues. You
probably could track the MAC address on your Ethernet card, but who's to say
the Ethernet card is going to stay in the computer in the hands of the
theif.
--
HTH
- Jeff
[WINNT 4 - SP 6, XP, IE 6, Office 2000, XP Professional, 1 GIG RAM,
1 GHz Pentium 3, Matrox Millennium AGP, (3) 20 Gig HD]
Sandra Clemmson said:Is there a contact at Microsoft that will let you trace a registered XP
computer that was stolen?
Sandra Clemmson said:Thank you for reply. But I would like to try anyway. I mailed the computer
to my son in the Navy (it was insured). Fortunately, I kept a copy of all
the info in the computer after registering it. So I do have the MAC
address. Do you any ideas on how I could track a MAC addresses or a
department in Microsoft I could query about the registered copy of XP?
likelyJeff said:Not sure, but if your computer was stolen the hard drive will mostbe
wiped clean by the thief erasing the XP software.
Intel had what's called a Intel PSN (processor serial number). This
essentially allowed someone to theoretically track the habits of a user to
that particular computer. This PSN was turned off due to privacy issues. You
probably could track the MAC address on your Ethernet card, but who's to say
the Ethernet card is going to stay in the computer in the hands of the
theif.
--
HTH
- Jeff
[WINNT 4 - SP 6, XP, IE 6, Office 2000, XP Professional, 1 GIG RAM,
1 GHz Pentium 3, Matrox Millennium AGP, (3) 20 Gig HD]
Sandra Clemmson said:Is there a contact at Microsoft that will let you trace a registered XP
computer that was stolen?
Could you please quote at least some of the post you are replying to?Microsoft doesn't track specific usage of specific PCs but instead logs
problems reported by users. With the use of cable modems, DSL and other
media for internet usage IPs can get muddled. Couple that with the fact
that the thief will probably have wiped the drive before using the PC would
mean that there will be no way to find it.
In the future if you want to ship something like that of value the best
thing to do is either ship is UPS, FedEX or pay a little extra to have it
tracked by the USPS. That way they'll know exactly where the shipment is at
all times.
Sorry about your loss.
Sandra Clemmson said:Thanks everyone for your help. Just to set the record straight, I did not
mean the computer was stolen as in lifted from home or person, but I mailed
it my son overseas and he never received it. He received all other packages
his father and I mailed; this is the only one he didn't received. We should
get out monies back, I was just curious to see if Microsoft requires the
software to be registered then there should be a database - if I were a
betting person, I'd bet they track usage of these computers.
Again, thanks to all for your input.