Totally get rid of the pop-up message box when Application crashed

[yowkee]

Hi,

We are facing a problem on the message box popping up while an
application crashed in Windows XP. Our program has its own "watch-dog"
style process, which would monitor other processes -- restart them if
anything bad happen. So, if one of our application crash and there's a
message box popping up to ask user to click it (take it to be
"Send"/"Don't Send", "Debug"...or just "Closed"), it's not acceptable
to our users.

We are running XP Pro with SP2, and the latest patches. Error
Reporting has been disabled in Control Panel->System->Advanced, the
"AeDebug" registry key has been deleted too to get rid of the debug
button, and we've even stop the error reporting services. However,
when there's any application crashed, a message box would still pop-up
with mentioning this application encouter problem and required user to
click the "Close" button to close the message box!!

Anybody knew any more tricks to get rid of this msgbox??

Appreciate for any help/hints. Thanks!

 

[WTC]

Hi,

We are facing a problem on the message box popping up while an
application crashed in Windows XP. Our program has its own "watch-dog"
style process, which would monitor other processes -- restart them if
anything bad happen. So, if one of our application crash and there's a
message box popping up to ask user to click it (take it to be
"Send"/"Don't Send", "Debug"...or just "Closed"), it's not acceptable
to our users.

We are running XP Pro with SP2, and the latest patches. Error
Reporting has been disabled in Control Panel->System->Advanced, the
"AeDebug" registry key has been deleted too to get rid of the debug
button, and we've even stop the error reporting services. However,
when there's any application crashed, a message box would still pop-up
with mentioning this application encouter problem and required user to
click the "Close" button to close the message box!!

Anybody knew any more tricks to get rid of this msgbox??

Appreciate for any help/hints. Thanks!

To do this, go to Control Panel>Administrative Options>Services. Then
disable Error Reporting Service.

 

[Steve N.]

To do this, go to Control Panel>Administrative Options>Services. Then
disable Error Reporting Service.

He already did that.

Steve

 

[yowkee]

Hi Steve and William, thanks for the reply. As Steve, I have disabled
the error reporting (also disable the error reporting services) and
delete the AeDebug key. The other thing we have tried is to put
different option to Dr Watson (on AeDebug) for auto-generating user
dump file.

But the message box is still popping up, forcing user to
interactive....what we need is a way to go on without any intervention
from users.

Thanks.

 

[Steve N.]

Hi Steve and William, thanks for the reply. As Steve, I have disabled
the error reporting (also disable the error reporting services) and
delete the AeDebug key. The other thing we have tried is to put
different option to Dr Watson (on AeDebug) for auto-generating user
dump file.

But the message box is still popping up, forcing user to
interactive....what we need is a way to go on without any intervention
from users.

Thanks.

Just a stab in the dark here, but you might try disabling the Windows
Messaging Service.

Steve