W
William Tucker
My computer recently began "hanging" at irregular intervals for about 2
minutes at a time. When I check the Windows Task Manager during one of
these episodes, it shows 100% CPU usage, complete Page File Usage, and
anywhere from 500 to 600 instances of drwtsn32.exe Processes. Which I
understand is supposed to be part of the Dr Watson debugging program. I am
also getting frequent "Virtual Memory Minimum Too Low" messages. The
drwtsn32.exe Processes will sometimes be listed as having a User Name of
Local Service and sometimes Network Service.
I am running XP-Home, Service Pack 2, with 640 MB of ram, Pentium 4, 1.3
GHz. Using McAfee Virusscan, Personal Firewall, and Privacy Service, along
with Microsoft Antispyware.
When the problem started, I immediately ran a full system scan with McAfee
Virusscan - no infected files found. Ran a scan using the Microsoft
Antispyware - no problems found. Ran the latest version of Ad-Aware SE - no
problems found. Tried Spybot - Search & Destroy - no problems found. Next
I tried the online Symantec free virus check - no virus found.
I then tried a System Restore - several restore points showing, so I
selected one about 2 weeks old - received message - problems encountered
attempting to restore - no changes made to system. Same message encountered
no matter which system restore point selected. That was on Thursday, today
(Saturday) I looked at system restore again, and all of the previous system
restore points are missing - the only system restore point available is one
from today! All of the previous system restore points are missing! FYI -
the controls for my system restore are set to the maximum - 12% of my hard
drive space.
I have also run SFC /scannow, but I can't remember if I ran that before or
after I tried the first system restore.
I have attempted to Google the problem, but the only thing I can find is the
Dr. Watson post mortem bug - and that doesn't really seem to fit my problem.
I'm at the end of my rope, I don't know anything else to try. If anybody
could offer any suggestions, I would greatly appreciate it.
Thanks,
William Tucker
minutes at a time. When I check the Windows Task Manager during one of
these episodes, it shows 100% CPU usage, complete Page File Usage, and
anywhere from 500 to 600 instances of drwtsn32.exe Processes. Which I
understand is supposed to be part of the Dr Watson debugging program. I am
also getting frequent "Virtual Memory Minimum Too Low" messages. The
drwtsn32.exe Processes will sometimes be listed as having a User Name of
Local Service and sometimes Network Service.
I am running XP-Home, Service Pack 2, with 640 MB of ram, Pentium 4, 1.3
GHz. Using McAfee Virusscan, Personal Firewall, and Privacy Service, along
with Microsoft Antispyware.
When the problem started, I immediately ran a full system scan with McAfee
Virusscan - no infected files found. Ran a scan using the Microsoft
Antispyware - no problems found. Ran the latest version of Ad-Aware SE - no
problems found. Tried Spybot - Search & Destroy - no problems found. Next
I tried the online Symantec free virus check - no virus found.
I then tried a System Restore - several restore points showing, so I
selected one about 2 weeks old - received message - problems encountered
attempting to restore - no changes made to system. Same message encountered
no matter which system restore point selected. That was on Thursday, today
(Saturday) I looked at system restore again, and all of the previous system
restore points are missing - the only system restore point available is one
from today! All of the previous system restore points are missing! FYI -
the controls for my system restore are set to the maximum - 12% of my hard
drive space.
I have also run SFC /scannow, but I can't remember if I ran that before or
after I tried the first system restore.
I have attempted to Google the problem, but the only thing I can find is the
Dr. Watson post mortem bug - and that doesn't really seem to fit my problem.
I'm at the end of my rope, I don't know anything else to try. If anybody
could offer any suggestions, I would greatly appreciate it.
Thanks,
William Tucker