Thunking Spooler APIS from 32 to 64 process has stopped working

M

Matt

Hi
I posted this question over 2 days ago in the vista printing group but no
responses, so was hoping maybe its because no one really monitors that area
so I thought I'd try reposting here - thanks

Hi
I have been reading alot of forums with lots of people having the same
problem as we are where when trying to print to a network printer with vista
64 bit edition the following error occurs "Thunking Spooler APIS from 32 to
64 process has stopped working". The only solution that seems to be given
everywhere is from the same person Alan Morris from the Windows Printing Team
where he asks if running Vista Sp1 and also points to the hotfix kb941962
which doesn't seem to solve anyones problems as that is normally where the
threads go dead after they reply that they have Sp1...
We have Sp1 and have tried the hotfix. We've also tried what everyone else
has tried which is reinstalling the network printers and drivers.
Details of error
Problem Event Name: APPCRASH
Application Name: splwow64.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549c865
Fault Module Name: x2rpclAP.dll
Fault Module Version: 5043.900.0.0
Fault Module Timestamp: 46e9498b

thanks for any help you can provide
 
J

Jim

Hi
I posted this question over 2 days ago in the vista printing group but no
responses, so was hoping maybe its because no one really monitors that area
so I thought I'd try reposting here - thanks

Hi
I have been reading alot of forums with lots of people having the same
problem as we are where when trying to print to a network printer with vista
64 bit edition the following error occurs "Thunking Spooler APIS from 32 to
64 process has stopped working". The only solution that seems to be given
everywhere is from the same person Alan Morris from the Windows Printing Team
where he asks if running Vista Sp1 and also points to the hotfix kb941962
which doesn't seem to solve anyones problems as that is normally where the
threads go dead after they reply that they have Sp1...
We have Sp1 and have tried the hotfix. We've also tried what everyone else
has tried which is reinstalling the network printers and drivers.
Details of error
Problem Event Name: APPCRASH
Application Name: splwow64.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549c865
Fault Module Name: x2rpclAP.dll
Fault Module Version: 5043.900.0.0
Fault Module Timestamp: 46e9498b

thanks for any help you can provide

Because the .dll is a bug .
 
M

Matt

Hi M
I had another user with the same problem yesterday but they didn't have the
dll and since I haven't been able to get alot of info on this error I
recreated the windows profile and it all started working fine again. Not the
best solution but it worked - But also best to do a full virus scan in
windows safe mode just to be sure as I know alot of virus's that are
poloymorphic these days change their file names etc so sugs2.dll could still
be the virus
 

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