The system has called a custom component and that component has ..

[Guest]

One of our client have windows 2000 server and installed our s/w Unitymail.
Twice in a week they use the system heavily. On these days they encounter the
error in bugdb

Event Type: Error
Event Source: COM+
Event Category: SVC
Event ID: 4194
Date: 7/21/2004
Time: 9:54:47 AM
User: N/A
Computer: UNITYMAIL-RADIO
Description:
The system has called a custom component and that component has
failed and generated an exception. This indicates a problem with the
custom component. Notify the developer of this component that a
failure has occurred and provide them with the information below.
Component Prog ID:
Server Application ID: {5E0F45C7-F446-4053-8ACF-A46A69806A84}
Server Application Name: UnityMail-DataService
Exception: C0000005
Address: 0x77FCDF2A
Call Stack:
ntdll!RtlDestroyHeap + 0x8E6
ntdll!RtlSizeHeap + 0x3C6
ntdll!RtlSizeHeap + 0x167
KERNEL32!GetEnvironmentStringsW + 0x52
KERNEL32!LoadLibraryW + 0xD

I found same error in a support article also -
http://support.microsoft.com/default.aspx?kbid=321539&product=comm2002

My question is
does the same error in windows 2000 also exist ?

 

[Guest]

No that article refers to a fix in Commerce Server not the operating system.
Are you running this app on a multi-proc machine. If so I would think these
are very closly related.

 

[Amit Bhatnagar]

Thanx for the reply
But do you know some solution or work around to get rid of this problem
according to my knowledge it seems to be COM+ environment problem
I don't think there is a problem in my component

-Amit