The set folders could not be opened. How to fix

[Guest]

I cannot get the program to open now, although it did at first. I keep
getting this error message: Cannot start Microsoft Outlook (2003). Unable
to open the Outlook window. The set folders could not be opened.

I printed out the solution from Mircosoft - Article ID: 822503 - but I
don't seem to be able to understand what is needed here. Do I have to
uninstall Outlook 2003 and re-install? How do I prevent the same thing
happening again.

 

[Brian Tillman]

I cannot get the program to open now, although it did at first. I
keep getting this error message: Cannot start Microsoft Outlook
(2003). Unable to open the Outlook window. The set folders could not
be opened.

It sounds like you have not configured your mail profile correctly. See if
this helps:
http://www.howto-outlook.com/Faq/newprofile.htm

 

[Guest]

Thanks for your help Brian. I finally spent an hour on the phone to Bombay
India to learn what you just said - it was the mail profile, but it was more
complicated that it sounds. Thanks. Sherrel