the file normal already exists

[Guest]

When I close Outlook 2003, I get a prompt indicating that "the file "normal"
already exists, do you want to replace?"

I searched for any files with the name "normal" in it and got these results:

File Extension Details for .NORMAL Type: internet shortcut

Normal Type: BIN File

Normal.FMT Type: FMT file

Normalize.dll
normalize.dll

Normal (word) type: shortcut

What can I do to make this stop happening? Thank you

 

[Roady [MVP]]

It's the normal.dot file; the template file for Word. If you modify this
template (or when an add-in does) it will prompt you to save it. The fact
that you get it when using (closing) Outlook is because you've set Word as
the e-mail editor. Just save it and it should not return unless you make
another update to the template file.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

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When I close Outlook 2003, I get a prompt indicating that "the file "normal"
already exists, do you want to replace?"

I searched for any files with the name "normal" in it and got these results:

File Extension Details for .NORMAL Type: internet shortcut

Normal Type: BIN File

Normal.FMT Type: FMT file

Normalize.dll
normalize.dll

Normal (word) type: shortcut

What can I do to make this stop happening? Thank you