The Device Manager doesn't show anything

[Guest]

Hello everybody,

I am using Windows XP SP2 and from the middle of the nowhere my Canon
scanner N1220U started to send a message related to TWAIN source and that the
scanner was not properly connected.

Since then I have been trying to fix the problem. Therefore, I went directly
to the Device Manager and surprise!!!.. It didn't show any device, not even
the tree. In a few words NOTHING!! just a blank space. Therefore, I reboot
in safe mode. This time the Device Manager shows everything.

My question is as follows: What can be the problem that in normal mode,
Windows XP Device Manager doesn't show anything and in safe-mode is ok. I
made a complete virus scanning with Norton Antivirus 2005, but I couldn't
find anything.

Please help me with this problem, because neither the scanner nor the Device
manager work.

Thanks

Regards
Edgar

 

[Dave Patrick]

Check that the 'Plug and Play' service is running. Check Event Viewer for
errors.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Hello everybody,
|
| I am using Windows XP SP2 and from the middle of the nowhere my Canon
| scanner N1220U started to send a message related to TWAIN source and that
the
| scanner was not properly connected.
|
| Since then I have been trying to fix the problem. Therefore, I went
directly
| to the Device Manager and surprise!!!.. It didn't show any device, not
even
| the tree. In a few words NOTHING!! just a blank space. Therefore, I
reboot
| in safe mode. This time the Device Manager shows everything.
|
| My question is as follows: What can be the problem that in normal mode,
| Windows XP Device Manager doesn't show anything and in safe-mode is ok. I
| made a complete virus scanning with Norton Antivirus 2005, but I couldn't
| find anything.
|
| Please help me with this problem, because neither the scanner nor the
Device
| manager work.
|
| Thanks
|
| Regards
| Edgar