Terminal Server Licensing of Windows Server 2003 again

[Guest]

The description of the situation:
Our firm bought Microsoft Windows Server Standard 2003 Russian and such
client licenses as:
1) Microsoft Windows Server CAL 2003 Russian OPEN No Level User CAL (10);
2) Microsoft Windows Terminal Svr CAL 2003 Russian OPEN No Level User CAL (5)

I installed this server as a server in a workgroup on 17.8.04 and chose
roles of the Terminal server and the File server for it.
After this installation I received such a message in the Event log:
TermService ID:1027 (the Terminal server can't find the license server in
the workgroup PRINT_GROUP.... (texts of messages are not precise as I
translate them from Russian to English)).
This server is the only Windows server in the network. That's why I began to
install the license server on the same computer. As this computer has no
access to Internet I chose licensing by phone. After installing the License
server of Terminal service such messages appeared in the Event log:

1) Service Control Manager ID: 7035
2) Service Control Manager ID:7036
3) TermServLicensing ID:18 (Terminal Service Licensing on the server PRN2003
is not activated)

I didn't activate the license server till 27.10.04 and clients of the server
received notification that their temporary license will expire in N days.

I called to the Microsoft service by phone which I received during
installation of the license service on the 27.10.04 and received from them
the ID of the license server and the code of the key packet of client
licenses.
I activated the license server with these codes.

After that clients stopped to receive notifications, I saw that the license
server is activated at the Terminal service licensing panel.

So, after installing and activating of the license server the situation on
this server is as follows:
1) at the panel "Control of this server" the message appeared: " The
terminal service license server was found in the network"
2) Administration -> Services
a) TermServLicensing
the type of launching: Auto
the state: working
b) TermService
the type of launching: Manually
the state: working
3) Terminal service Licensing
PRN2003 Activated
The token of client licenses (CAL) of the terminal server Windows Server
2003 (per user):

the type - open
Total : 5
Available : 5
In use: 0

4) Information in the Registry
a)HKEY_LOCAL_MACHINE\Software\Microsoft\MSLicensing\Parameters\DomainLicenseServerMult
b)HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TermServLicensing\Parameters
Role is equal 0
c) as I had doubts about the fact that I installed the terminal server and
the license server at the same computer I add the NetBios name of this
computer to the Registry as the name of license server
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\TermService\Parameters\LicenseServers\PRN2003

------------------------------------------------------------------------------------------------
After all those actions I thought that all is ok with licensing of terminal
service, but suddenly such message appeared in the Event log on 25.11.04:

TermService ID:1009
The favourable period of licensing of the terminal server on 25.11.04 will
finish soon, but the server was not registered on the license server...

This message appeared once a day till 10.12.04 and then stopped to appear.

When this message appeared I tested carefully all things concerning
licensing at the server and found several disturbing me things:

1) Licensing
After installation of Windows Server 2003 such a message appeared there when
I try to open this feature:
License service doesn't work on \\PRN2003 or \\PRN2003 is unavailable
When I click OK, the system ask for the domain which I have no.

This situation didn't change after installation and activation of the
license server

2) Administration -> Services
License Service

the type of launching: Stopped
the state: Stopped

 

[Vera Noest [MVP]]

I can't promise that this solves the whole situation, but there are 2
things that seem to apply to your situation:

1) You have bought and installed Per User licenses, but is the
Terminal Server also set to use the Per User licensing mode?
The default is "Per Device".
You can check this from Administrative Tools - Terminal Services
Configuration - Server Settings
If it's set to Per Device mode, it will look for a Device TS CAL and
will not issue your Per User TS CALs.

Check this article, it explains that even after you have
switched licensing mode on the TS, your Per User TS CAL count will
not be decremented:

822134 - The Function of Terminal Server CALs in Windows Server
2003
http://support.microsoft.com/?kbid=822134

2) The Event 1009 that you saw can be caused by a known problem, in
which case it is easy to solve:
885013 - Event ID 1009 is logged on a Terminal Server License server
in a Windows Server 2003-based domain
http://support.microsoft.com/?kbid=885013

Hope this helps!

 

[v_sajit]

Hi Vera
1. If you have reinstalled the License Server then you need
to get a new LServer ID from activate.microsoft.com
2.Start/Run/services.msc
check whether Terminal Server Licensing service is running
in automatic mode
3.%systemroot%/system32/LServer
Check how many LServer folders do you have
4. You have already added the LicenseServers key to help
discovery. though download LSview.exe from
microsoft.com/downloads install it and run it
5.The Terminal server 2003 comes only in the application
server mode and bydefault it will be installed in per device
mode
As you have user cals change the mode from terminal services
configuration/server settings to user mode

If you find that this is not working then follow these steps

1. Stop the Terminal Server Licensing service and put it in
manual mode : Start/run/services.msc
2.rename the Lserver folder in %systemroot%/system32 to
LServerold, if you have more than one then rename all as
Lserverold1-2 etc.
3.Open Terminal Server Licensing and click on you server
(If it is activated it will have a green mark otherwise red,
this would be yellow)..then click on Action on the top,
click Install licenses set connection to telephone and get
your present LServer ID which would be below the Product ID
on the CAL installation wizard.
4.Uninstall Terminal Services Licensing from add/remove
programs
5.Install it back after a reboot
6.Go to activate.microsoft.com and reactivate your License
Server: get anew Lserver ID
7.Enter that on the server activation wizard in Terminal
Server Licensing
8.Call MSclearing house and get the cals reissued or may be
try installing them on the same website
9.CAL installation might not work on the website as it
already was issued.

Good Luck

Let me know if you need more help

 

[Guest]

Dear Vera,
thank u for ur help.

First of all, concerning User licensing mode... I tested it once more as u
recommended to me and ensured once more that it WAS set in PER USER mode
already.

Concerning ur second recommendation... Do I really need to add
LicensingGracePeriodEnded parameter in the Registry if the Event ID 1009
stopped to appear in the event log already as I wrote in my question?

Best regards
Vera

"Vera Noest [MVP]" пишет:

 

[Guest]

"(e-mail address removed)" пишет:

1. If you have reinstalled the License Server then you need
to get a new LServer ID from activate.microsoft.com
2.Start/Run/services.msc
check whether Terminal Server Licensing service is running
in automatic mode
3.%systemroot%/system32/LServer
Check how many LServer folders do you have
4. You have already added the LicenseServers key to help
discovery. though download LSview.exe from
microsoft.com/downloads install it and run it
5.The Terminal server 2003 comes only in the application
server mode and bydefault it will be installed in per device
mode
As you have user cals change the mode from terminal services
configuration/server settings to user mode

If you find that this is not working then follow these steps

1. Stop the Terminal Server Licensing service and put it in
manual mode : Start/run/services.msc
2.rename the Lserver folder in %systemroot%/system32 to
LServerold, if you have more than one then rename all as
Lserverold1-2 etc.
3.Open Terminal Server Licensing and click on you server
(If it is activated it will have a green mark otherwise red,
this would be yellow)..then click on Action on the top,
click Install licenses set connection to telephone and get
your present LServer ID which would be below the Product ID
on the CAL installation wizard.
4.Uninstall Terminal Services Licensing from add/remove
programs
5.Install it back after a reboot
6.Go to activate.microsoft.com and reactivate your License
Server: get anew Lserver ID
7.Enter that on the server activation wizard in Terminal
Server Licensing
8.Call MSclearing house and get the cals reissued or may be
try installing them on the same website
9.CAL installation might not work on the website as it
already was issued.

Good Luck

Let me know if you need more help

Dear v_sajit,
first of all thank u for ur help. Now concerning those actions that u
recommended to me...
1. Terminal Service Licensing does run in Automatic mode.
2. There is only one LServer folder at this server.
3. I downloaded, installed and launched LSview.exe. It found at once my
license server (that is situated at the same server as the terminal server),
it showed the green light. More over, it showed that my license server is in
the Domain mode (I was afraid that the system sees it as Enterprise).
4. Concerning User licensing mode... I tested it once more as u recommended
to me and ensured once more that it WAS set in PER USER mode already.

Concerning ur recommendation to set Terminal Server licensing server in the
manual mode, I can't understand how it can help me , but maybe I'll try
to set it such a way today.

Best regards
Vera