System shutting down unexpectedly

G

Godfrey

I run both windows 98 and XP Pro on my computer. 98 runs ok
but recently i have been getting the following message
about 5 minutes after starting XP...
"Windows must now restart because the Remote
Procedure Call service terminated unexpectedly.
This shutdown was initiated by NT AUTHORITY\SYSTEM"
I re installed XP ..same problem..can you help?
 
D

Destin_FL

That is a virus. I believe either Blaster or Lovesan. Go to Symantec.com and
get the removal tools.

Tim



I run both windows 98 and XP Pro on my computer. 98 runs ok
but recently i have been getting the following message
about 5 minutes after starting XP...
"Windows must now restart because the Remote
Procedure Call service terminated unexpectedly.
This shutdown was initiated by NT AUTHORITY\SYSTEM"
I re installed XP ..same problem..can you help?
 
C

Carey Frisch [MVP]

Apparently, your computer has an unwelcome visitor (VIRUS) known
as the WM32 Blaster/Lovsan WORM. It only takes a split second for
this WORM to infect your computer if a firewall is not enabled and you
have an active internet connection.

It entered the computer through the internet connection because the "firewall"
was not properly enabled and essential critical updates were not installed from
the Windows Update website. For instructions on fixing the problem, visit:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Remove W32.MSBlast.Worm
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

Blaster Worm: Critical Security Patch for Windows XP (32-bit version)
http://microsoft.com/downloads/deta...6C-C5B6-44AC-9532-3DE40F69C074&displaylang=en

If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.

Then immediately turn-on Windows XP's built-in Firewall:

How do I turn on the Firewall?
http://www.andyrathbone.com/tips/firewall.html


**** IMPORTANT ****

Visit this web site if you experience difficulty installing
Windows XP Security Patch 823980:

How To Fix The Cryptographic Service Error
http://www.updatexp.com/cryptographic-service.html


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

--------------------------------------------------------------------------------
------


| I run both windows 98 and XP Pro on my computer. 98 runs ok
| but recently i have been getting the following message
| about 5 minutes after starting XP...
| "Windows must now restart because the Remote
| Procedure Call service terminated unexpectedly.
| This shutdown was initiated by NT AUTHORITY\SYSTEM"
| I re installed XP ..same problem..can you help?
 

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