System Shutdown error Win XP

[Dave]

I have a computer running win XP. I have been reluctant
to install the updates because I have heard they will
cause problems. I installed the updates and I started
getting a system shutdown error message. It says "NT
Authority\System Remote Procedure Call failed, service
terminated unexpectedly. This error occurs every time I
turn on the computer. It occurs in the first 5-20 minutes
of operation. What is the cure for this error? Any help
is greatly appreciated.

 

[purplehaz]

You heard wrong. In general updates do not cause problems. Most problems
come from users, bad programs, spyware, adware, viruses. And now since you
choose to not update and not run a firewall and AV program at all times, you
have got the Blaster virus. Never listen to anyone that blindly says
updating is bad.


You are infected with the Blaster worm virus.



To stop the rebooting/shutdowns, right click on the task bar, choose task
manager, processes tab, look for msblast.exe. Highlight it and click end
process. Then turn on the xp firewall.

To turn on the firewall: control panel, network and internet connections,
network connections, right click your connection, properties, advanced tab,
check the protect my computer box. Do this as quickly as you can once the
desktop comes up. Then visit the sites below for the removal and patch info.

Symantec: removal info and removal tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html

Also make sure to follow the links to the Microsoft pages for the patch or
visit windows update for the patch after you remove it.

http://support.microsoft.com/?kbid=823980

http://www.microsoft.com/security/incident/blast.asp

 

[Kelly]

Hi Dave,

Generally, this should appear during the first minute.

To stop the reboots: Go to Start/Run and type in: services.msc. Scroll down
to Remote Procedure Call (RPC)/Recovery/First Failure/Restart the Service.

Close Windows Explorer, run the edit on line 257 which includes the prompt
for the patch once your system has been cleaned.

This script removes all variants of the W32.Blaster.Worm (original, B, C, D,
E and F) and will inform you whether or not the patch is already installed.
http://www.kellys-korner-xp.com/xp_tweaks.htm. Direct download:
http://www.kellys-korner-xp.com/regs_edits/msblast.vbs

More information here:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc



Utilities for Windows XP
http://www.kellys-korner-xp.com/xp_u.htm#xp_util

 

[Ken Blake]

In

I have a computer running win XP. I have been reluctant
to install the updates because I have heard they will
cause problems.

You've heard wrong.

 

[Ken Blake]

In

I have a computer running win XP. I have been reluctant
to install the updates because I have heard they will
cause problems.

You've heard wrong.

I installed the updates and I started
getting a system shutdown error message. It says "NT
Authority\System Remote Procedure Call failed, service
terminated unexpectedly. This error occurs every time I
turn on the computer. It occurs in the first 5-20 minutes
of operation. What is the cure for this error? Any help
is greatly appreciated.

Updates did not cause this problem. You have the MSBlaster worm.
To remove it, do the following:

The following instructions are in three parts

1. Stop it from running

2. Remove it from your system

3. Make sure it doesn't come back



Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.



1. Stop it from running

Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.

This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.


***

2. Remove it from your system

a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.

Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.

b. Do a Windows search for msblast, and delete all files found.

The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.

***


3. Make sure it doesn't come back

a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."


b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://download.microsoft.com/downl...e-b7a52a983f01/WindowsXP-KB823980-x86-ENU.exe

That will remove the vulnerability that the worm exploits.


c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.