System shut down

[Andrew Wilson]

About once or twice a day my system just switches itself off and reboots
which is very annoying. I have looked in Event Viewer and under the System
heading seem to get this message just before every switch off:
'The NPVR recording service failed to start due to the following error - The
system cannot find the file specified'.
It then gives me a link to a Microsoft help file that I don't understand.
Could anyone help please?
Many thanks
Andrew

 

[SC Tom]

About once or twice a day my system just switches itself off and reboots
which is very annoying. I have looked in Event Viewer and under the System
heading seem to get this message just before every switch off:
'The NPVR recording service failed to start due to the following error -
The system cannot find the file specified'.
It then gives me a link to a Microsoft help file that I don't understand.
Could anyone help please?
Many thanks
Andrew

Did you ever have NextPVR installed? Looks like Windows thinks it's still
there.

You can look in Control Panel > Programs and Features and see if it's still
installed. If it is, and you still want it, then you'll probably have to
reinstall it in order to correct the error. If it is, and you don't want it,
uninstall it. If it errors out while uninstalling, then you'll have to
reinstall it, then uninstall it to get it gone correctly.

If it's not installed, then you can use MSCONFIG to find out where the
file/service is being called from, most likely a registry key. Then you can
delete the key and be done with it. If it's a service, then press WinKey+R,
type in services.msc and press Enter. Find the NPVR Recording Service and
stop it if it's running, then double-click on it and Disable it.

 

[Andrew Wilson]

Did you ever have NextPVR installed? Looks like Windows thinks it's still
there.

You can look in Control Panel > Programs and Features and see if it's
still installed. If it is, and you still want it, then you'll probably
have to reinstall it in order to correct the error. If it is, and you
don't want it, uninstall it. If it errors out while uninstalling, then
you'll have to reinstall it, then uninstall it to get it gone correctly.

If it's not installed, then you can use MSCONFIG to find out where the
file/service is being called from, most likely a registry key. Then you
can delete the key and be done with it. If it's a service, then press
WinKey+R, type in services.msc and press Enter. Find the NPVR Recording
Service and stop it if it's running, then double-click on it and Disable
it.

SC Tom
Many thanks for your assistance.
I don't remember ever installing or using NextPVR but I guess I must have
done somewhere along the line.
I wasn't in Add/Remove Programs list but was in msconfig so I've done what
you suggested and disabled it using services.msc. Hope that does the trick.
Thanks again.
Andrew

 

[SC Tom]

SC Tom
Many thanks for your assistance.
I don't remember ever installing or using NextPVR but I guess I must have
done somewhere along the line.
I wasn't in Add/Remove Programs list but was in msconfig so I've done what
you suggested and disabled it using services.msc. Hope that does the
trick.
Thanks again.
Andrew

I hope so, too. Let us know, and if there are any more problems, we can work
on them ;-)

 

[Andrew Wilson]

I hope so, too. Let us know, and if there are any more problems, we can
work on them ;-)

No problems today and system seems to be running sweet as a nut now.
Thanks again, Tom.
Regards
Andrew Wilson