Bert, this seems to run for ever but thanks for all your help. I am in
England - is there a local number I can call for microsoft? Do I quote your
name and your MVP status?
I don'dt suppose you want to go any further with me but just in case can I
tell you what else I have found?
Under other devices - under large yellow question mark multimedia audio
controller right click, properties say, "device is not configured correctly
(code 1)
to reinstall the drivers for this device, click Reinstall driver"
The Update wizard shows but cannot install.
The properties say nothing is known about driver.
Under control panel, component services, computers, my computer
error shown here saying, 'make sure MS-DTC is running but seeking to start
it received reply, 'unable to start the MSDTC service on the target computer.
Error code was "8007041D"
Under dcom config there is a file 'blocked drivers' properties of which say,
'local path rundll32.3exe. C:\windows\system32\hotplug'
When windows boots there is a box start up rundll 'error loading
srclient.dll the specified module could not be found' The missing file is
sitting in Windows/System32. Should it be somewhere else - where is rundll
looking?