System locks with a high speed connection

G

Guest

I am a novice computer user. I can access the internet through AOL and a dialup connection. However, if I connect a cable or DSL line, my system locks when I click either the AOL, Yahoo, or IE icon? This problem started about 6 weeks ago. I have already run the repair of XP with Dell Tech Support using the installation disk. And I have fully updated Norton Antivirus 2002 and have run a virus search. Also, I have ZoneAlarm 4.5 (I had ZoneAlarm 5.0, but the discussion group stated that it had an issue with AOL 9.0.) I would appreciate any suggestions. Otherwise, I guess my only choice is to reinstall XP.
 
B

Bud

Are you currenly subscribing to DSL or Cable? Both?

-----Original Message-----
I am a novice computer user. I can access the internet
through AOL and a dialup connection. However, if I
connect a cable or DSL line, my system locks when I click
either the AOL, Yahoo, or IE icon? This problem started
about 6 weeks ago. I have already run the repair of XP
with Dell Tech Support using the installation disk. And I
have fully updated Norton Antivirus 2002 and have run a
virus search. Also, I have ZoneAlarm 4.5 (I had ZoneAlarm
5.0, but the discussion group stated that it had an issue
with AOL 9.0.) I would appreciate any suggestions.
Otherwise, I guess my only choice is to reinstall XP.
 
G

Guest

Hi, Bud. I just terminated my DSL line. Now I'm on Optimum Online cable access. But both connect to the same ethernet connection in my modem. Thanks for your help.
--
Thanks, Ken


Bud said:
Are you currenly subscribing to DSL or Cable? Both?

-----Original Message-----
I am a novice computer user. I can access the internet
through AOL and a dialup connection. However, if I
connect a cable or DSL line, my system locks when I click
either the AOL, Yahoo, or IE icon? This problem started
about 6 weeks ago. I have already run the repair of XP
with Dell Tech Support using the installation disk. And I
have fully updated Norton Antivirus 2002 and have run a
virus search. Also, I have ZoneAlarm 4.5 (I had ZoneAlarm
5.0, but the discussion group stated that it had an issue
with AOL 9.0.) I would appreciate any suggestions.
Otherwise, I guess my only choice is to reinstall XP.
 

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