System Error after downloading SP3 for win 2k

[Vicky Timbadia]

Hello friends
My PC was infected with the worm welschia. My computer
once connected to Internet would not disconnect and no
other application would run giving the message " Cannot
open due to Low Memory". Also once conneted to net gives
a "memory refrence error ". When i double click on the
dialup connection icon in utility tray ..it would never
appear. I had to shut down computer. I found a MSBLAST.exe
file in System and deleted it.I deleted duplicated files
DLLHOST.exe and SVCHOST.exe in wins folder under system32,
also deleted the rpc patches download in System registry
by the 2 files. Still as off today i get the " MEMORY
REEFRENCE error".

As per the information on the net i tried to download SP3
server pack so as download the security patch against the
worms. But after downloading the SP3 pack , when it was
tryin to install itself..system gave a error" SYSTEM ERROR"
and the SP3 folder was not seen in the WINNT folder..
I restarted the computer and now everytime it restarts it
gives a error about OFFICE 2000..and MSOFFICE doesnt work
anymore on the System ..says need to run installation
before running the apllication.. The word ,excel,
powerpoint applications opens up and then immediately
gives error about installer..

Need help to fix this problem and also to upload SP3 pack
and DCOM security patch

Regards
Vicky

 

[Marina Roos]

Go to www.sophos.com/support/disinfection and get the removal tools for
blast and welchia. You might have to boot in safe mode to be able to run
these tools.
Then install SP3, or rather SP4 and the ms03-039 patch.

Marina

 

[Guest]

thankxz for the information Marina
but as of now still what should i do abt office not
working, coz even after inserting the cd for win2k
pro ...its not workin.
is there a way instaed complete reinstall of office..

Also would love to know the most updated packs of office
2000 and windows pack...before updating the windows
pack..what all things i need to look and update to prevent
hassals i m havin as of now

thankxz for ur info anyway...really appreciate ur response
regards
Vicky

 

[Marina Roos]

That Office is not working is because you still might have the blast or
welchia. You really need to get rid of those first and make sure that
ms03-039 is installed.

Marina

 

[Guest]

thankxz fo rthe information marina
i ll download the tool from ur info
hope it works
thankxz anyway...i appreciate ir

Vicky